Contact Us
We're here to help. Reach out to us anytime.
Phone
021-007-0970
Mon-Fri, 8am-5pm
Head Office
Kuilsriver, Cape Town
Serving all Cape Town areas
For emergencies outside business hours, please use WhatsApp.
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I register as a caregiver?
Visit our Caregiver Dashboard and complete the registration form. Our team will review your application within 48 hours.
How do I find a caregiver?
Use our Find Caregivers page to search by location, services, or availability. You can contact caregivers directly through our platform.
Are caregivers verified?
Yes, all caregivers go through a verification process. Look for the verified badge on caregiver profiles.
What areas do you serve?
We currently serve all areas within Cape Town and surrounding suburbs. Check our caregiver listings for specific service areas.
Ways We Can Help You
How to register & upload your profile
Learn how to create your profile with the Community Care Access Centre (CCAC) and showcase your skills to families.
Understanding our Listing Structure
Discover how our caregiver listings work and how to make your profile stand out to potential clients.
How Communities will contact you
Understand how families and community members can reach out to you through our secure messaging system.
Connect with other Carers
As a Carer, learn how to network and connect with other caregivers on our platform for support and collaboration.
Your Personal Information & Safety
Learn about how we protect your personal information and keep your data safe and confidential.
Cancelling your Membership
If you need to cancel your membership with CCAC, here's how to do it and what to expect.
How to Advertise with us
Interested in advertising your services or business on our platform? Contact us to learn about partnership and advertising opportunities.